Service Advisor

Ford Ile-Perrot, a member of Groupe Autoforce, is looking for a Service Advisor / Technical Advisor.

Ford Ile-Perrot offers you:

• Competitive compensation based on your experience and performance
• A daytime schedule with Friday afternoons off
• Comprehensive benefits, including a retirement plan, medical, dental, and vision insurance, and a virtual health program
• A friendly work environment with social and recognition activities organized throughout the year
• Employee discounts on vehicles, services, and parts at all Groupe Autoforce dealerships

Main Responsibilities:

• Greet service department clients
• Open and close work orders
• Determine vehicle repair and maintenance needs
• Advise clients on maintenance, inspection, and safety services
• Follow up with clients regarding the progress and completion of work on their vehicle
• Collaborate with internal departments as well as external suppliers
• Create and maintain excellent client relationships while providing an exceptional customer experience

Profile / Requirements:

• Experience as a technical/service advisor
• General mechanical knowledge
• Excellent skills in sales, organization, and customer service
• Strong communication skills and team spirit
• Good knowledge of warranty procedures and standards
• Ability to communicate in French and English (to serve our English-speaking clients)

Apply today and join the Groupe Autoforce team!